Official Travels

EN Department Official Travels Office

Opening hours

The office is open during working hours from Monday to Friday.

Preparing your Trip

A new Travel document (TRVL) is available on the EDH desktop. This single document replaces both the duty travel request (TREQ) and the Travel claim (TCLM). Please submit your travel document (TRVL) 14 days prior to departure, at the latest 48 hours before travel and collected by EN Department Official Travels. 

A duly approved travel document - prior to departure -  is mandatory to obtain the reimbursement of travel expenses.

Travellers can now book their own travel in the Traveldoo booking tool, once their duty travel is approved. 

As with any change, a transition period will be necessary. Please do not hesitate to contact en.dep.travels@cern.ch, for assistance.

Rules and Guidelines in EN Department

  • Please remember that your absence must be recorded in EDH.

  • Registration fees: registration payment deadlines shall always be respected to avoid any extra costs.

  • External training must be first registered and approved within EDH before making any TRVL requests.

  • Transport tickets shall be bought through Traveldoo and their purchase anticipated. No further reimbursements of self-booked tickets will be made unless duly justified and approved.

  • Transport by CERN Cars and rental cars: Rules and Guidelines

  • Transport by Private Cars: Rules and Guidelines

  • Advance payment is no longer possible

  • Flight Tickets -> Economy class

  • Train tickets -> first class

  • Public transportation is highly recommended whenever possible

  • CERN airport shuttle service available during working days/hours

  • Travel assistance -> SOS International cards are available at EN Department Official Travels office (54/3-011)

Useful Links

CERN Airport Shuttle service

Administrative circular N. 33  - duty travel 

Admin e-guide procedure for duty travel